In recent months, many businesses have become victims of serious criminal activity where calls are being made from their telephone systems, usually to foreign destinations and premium rate numbers.  This often involves very expensive consequences and many thousands of pounds.

In most cases where our customers have been affected, we have limited their losses.  However, it is much better to stop this crime in the first place.

TSI has offered its services at minimal cost to help our clients and I must advise you that it is the responsibility of the system owner to pay for any losses, which can be substantial.

We cannot guarantee to stop criminal activity but there are many things we can do to prevent it.

Please call us on 0800 027 4422 or email us at sales@tsigroup.co.uk and we will be pleased to help.

Since most of these incidents occur out of normal working hours, you may wish to provide us with a telephone number or email address where we can contact you in an emergency.

TSI are committed to respecting and protecting your privacy. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information.

Once you choose to provide us with personally identifiable information (i.e. any information by which you can be identified), you can be assured that it will only be used to support your relationship with TSI. Throughout TSI we will process personal information provided by you in accordance with this privacy policy and with data protection standards equivalent to the UK Data Protection Act 1998 or higher standards where required by applicable law.

Awareness: TSI provides this privacy policy to make you aware of our practices and of the choices you can make about the way your information is collected and used when you access our website and/or our portal.

What we collect: On our website, you can register interest in the services we provide. The types of personal information collected at these pages are your name, organisation for whom you work, contact details and, in some instances, billing information. We may collect information about your computer, including, where available, your IP address, operating system and browser type for system information purposes and to report aggregate information for marketing purposes.

We may also obtain information to help us improve our website and to deliver a more personalised service by using cookies.

The cookies we use are:
Country Cookie: this cookie sets the language of the screen when you come to www.TSiGroup.co.uk prior to any login taking place. This cookie helps TSI determine the language of your browser and chooses the most appropriate language in which to display our website. This is an anonymous cookie and no personal data is stored. The website will still work with this cookie disabled; however you would need to select your preferred language every time you visit the website. This cookie persists after you leave our website.

Session ID Cookie: when you log into the portal TSI generates a session cookie so that we can control the routing of requests to the servers and to ensure a user only has a single active session. This is an anonymous cookie and no personal data is stored. The cookie is deleted after the user leaves the portal. The user cannot access the portal if this cookie is not permitted as this cookie is mandatory for use of the portal.

Portal Widget Cookie: The portal allows you to configure your home page by adding widgets and altering your location on the page. This cookie stores the widgets chosen, their location and configuration. This is an anonymous cookie and no personal data is stored. The cookie persists after you leave the portal. The user cannot access the portal if this cookie is not permitted as this cookie is mandatory for use of the portal.

Login Cookie: This cookie is a temporary cookie that is required to help us transition between the current and the new portal. We ask you to enter your email address and perform verification. This creates a cookie and stores your TSI account number on your PC. The next time you return to the TSI website we check the cookie to determine the version of the portal to which you should be routed. This is an anonymous cookie and no personal data is stored. The cookie persists after you leave the TSI website or portal. The user cannot access the portal if this cookie is not permitted as this cookie is mandatory for use of the portal.

Pardot Cookie: This cookie collects information for marketing purposes. You may receive an email from TSI inviting you to visit our website. If you accept this invitation by clicking on the embedded link, you consent to your browsing of the TSI website being tracked. If you provide consent, the Pardot cookie will gather information for marketing purposes about the pages you visit and on any documents you download from the website. The Pardot cookie may also use the information it gathers to contact you for marketing purposes. The cookie persists after you leave the TSI website.

The above cookies, including those which persist after you leave our website or portal, can be rejected or deleted by following the instructions for your browser. However, some of the functionality of the services on the website may be lost if you disable cookies on your browser – for example on Web Form. In addition, you will not be able to use the portal if you disable cookies on your browser.

Privacy policy does not cover third party websites
Please note that this privacy policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this website.

Agreement to terms of privacy policy
By using this website, the portal, any services accessible from it or the website and/or by providing your personal information to us, you consent to the collection and use of personal data by us as set out in this privacy policy.

How we use it: TSI uses your information as a source to answer any questions that you have and to better understand the people accessing our website and the organisations for which they work. Billing information is only used for payment processing and not retained for other purposes.
From time to time, we may also use your information to contact you for market research or to provide you with further information on the services we provide or other marketing information we think would be of particular interest. Your use of our website and/or use of the portal is deemed consent to such use of your information and you must notify us if you do not wish your information to be used for such purposes.

We may use your personal information for the following purposes:

• analysing data
• processing credit card payments and providing customer service
• contacting you with publications and invitations to events and seminars that may be of interest to you (you may opt out/unsubscribe from such communications at any time by emailing  UNSUBSCRIBETSiOnlineServices@TSiGroup.co.uk and putting “Unsubscribe” in the subject line together with the name of the publication you wish to unsubscribe from. All our marketing communications include an “unsubscribe” link)
• to process any job application you may make to us (including any sensitive personal information you provide such as relating to your state of health or racial background)
• in the course of the provision of services
• where required to do so by law or to meet the requirements of a regulator
• where we merge, combine or divest a part or all of our business, we may pass your details to the prospective merger partner, purchaser or successor entity except where prohibited from doing so by law

Who we share it with: TSI will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other TSI entities and/or business partners, who are acting on our behalf for the uses described in “how we use it.” We may also disclose your personal information to third parties in the event that we buy or sell any business (including TSI itself, or the assets of TSI). TSI entities and/or business partners referred to above are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements and other contractual obligations regarding such information.
Data collected online may also be combined with information you provide when you register to use TSI services.

Accuracy & Access: TSI strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at the TSI website where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. Certain areas of TSI’s website may limit access to specific individuals through the use of passwords and through providing personal data.

Links to third party websites are provided on this website solely as a convenience to you. If you use these links, you will leave this website. TSI has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. TSI does not endorse or make any warranties or representations about the other sites, or any information, software or other products or materials found there, any results that may be obtained from using them, or their privacy practices. If you decide to access any of the third party sites linked to this website, you do this entirely at your own risk.

Security: TSI is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Transfer of Data: By consenting to the terms of this privacy policy, you agree that TSI may process some of your personally identifiable information in countries outside the European Union.

Changes to our Privacy Policy: Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

If your personal information changes or you no longer wish to receive a particular communication from us please let us know and we will correct, update or remove your details. This can be done either by emailing UNSUBSCRIBETSiOnlineServices@TSiGroup.co.uk  or by writing to:

TSI Customer Service
23-27 Endsleigh Road
Merstham
Surrey RH1 3LX
UK

As a Business user, With TSi you can compare the cheapest multiple user Business mobile tariffs

We offer totally impartial advice and pricing via an on-line in house designed platform. We offer and provide a customer experience affording you the time to compare mobile tariffs at your leisure completely hassle free from Vodafone, o2, Orange and the T-Mobile network. Is your business similar to most other business phone users who get bombarded with unwanted sales calls from dealers trying to sell their best business mobile phone contracts when all you want to do is compare tariffs? If so give us a call!

Finds deals and offers impartial comparisons for business mobile and business Blackberry packages across all major UK network providers, including: • Vodafone Business Choice Tariffs • o2 • Orange Business Sense Tariffs • T-Mobile Business 1 Plan tariffs

Best business mobile deals on handsets • Nokia X3, X6, • Samsung Tocco, Tocco Lite, S5620 Monte • Sony Ericsson X10, X10 Mini, Vivaz, W995 • Siemens • HTC Desire, HTC Touch Diamond , HTC HD Mini, HTC Legend, HTC Snap • Blackberry 8520, Blackberry 8900 Curve, Blackberry 9700 Bold • LG

We guarantee that we will save you money. With our experience and impartiality, you can always depend on TSi to point you towards the best business mobile packages around.

And we don’t just compare mobile phone contracts. TSi can also give you the best  Business Landline / Fixed line deals.

Choosing the best business mobile package for your company doesn’t have to be a chore. Let us help you save money now.

Call us on 08000 27 44 22– We will save you money, guaranteed!

Horizon is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows administrators to easily manage your environment whilst enabling employees to maximise their productivity.

The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to their organisation’s changing requirements, while employees can manage calls easily and effectively.

With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to telephony and communications, Horizon is suitable for any sized business looking to improve their productivity and image.

An Introduction To Horizon

The benefits of Horizon

• Another reliable service – full support wrap from training to number porting, provisioning and 24/7 support from the leaders in IP Telephony
• End-to-end single solution – from handset to access to core network, you won’t get “caught in the middle”
• Grow your sales with a bigger market opportunity – solutions for mobile and home workers to the enterprise
• Future proof – feature rich with a long term UC roadmap that Gamma is in control of
• Fixed and mobile integration – with extremely competitive rates over a business grade network
• Price flexibility – differing price points to match all customer types (seats and hardware)
• An on-demand solution with no hidden costs, No capex, price per seat, easy to scale up or down
• Lower call costs, Free site to site calls and cheaper call rates
• Provides number choice, Area codes no longer tied to destination
• Features that can be easily controlled, Via handset, soft phone or web browser
• Enables flexible working, Hot-desking, home working and integration with mobile devices
• Business continuity, Make & take calls during unexpected events

The winning formula

Horizon combines handsets from a range of manufacturers, an easy-to-use web interface, Gamma’s network resilience and service wrap, and the world’s leading communications platform from Broadsoft.

Key features and options

Horizon is available as a Standard or Premium service. Click here to view the matrix showing the features and options available with each.

Who is it aimed at?

Horizon is ideal for any sized business and is highly effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees.

Features

Enquiries

Please email sales@tsigroup.co.uk or phone TSi Free on: 08000 27 44 22.

ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS (“Terms”), DO NOT USE THIS WEBSITE.

Information about Us: This Website is hosted and operated by Telecom Solutions International Ltd – a company registered in England. Company No: 3105396. Registered Office: 67 Westow Street, London, SE19 3RW

References to “TSi”, “TSi Limited”, TSi Group”, “us”, “our” or “we” are references to TSi Group Ltd, its subsidiaries and associated companies.

References to “you” or “your” means a reference to you as an individual, and, where applicable, the company or other legal entity for which you are accepting these Terms and any other party that you have authorised to use our website (“Website”) and our portal on your behalf.

Use of Website: We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference and you may draw the attention of others within your organisation to material posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged.

You must not use any part of the materials on our Website for commercial purposes without obtaining a license to do so from us or our licensors. You may contact us to seek our permission by emailing info@TSiGroup.co.uk.

Without limiting other remedies, we may immediately issue a warning to you, or suspend or terminate access to or use of our Website: (a) if you breach any of these Terms or of the documents incorporated by reference; (b) if we are unable to verify or authenticate any of your information in any circumstances where you have provided your information; or (c) if we believe that your actions may cause legal liability for you, our users or us.

Software Downloads: The use of any software downloads made available from our Website or our portal will be subject to the terms and conditions of the end user licence agreement associated with such software. By downloading, installing, modifying, copying or by otherwise using such software you indicate your acceptance of the terms and conditions of the associated end user licence agreement.

User Information: Any information you provide to us or upload to our Website or our portal : (a) shall not be false, inaccurate or misleading; (b) shall not be fraudulent or involve the sale of counterfeit or stolen items; (c) shall not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) shall not violate any law, statute, ordinance or regulation; (e) shall not be defamatory, libellous, unlawfully threatening or harassing; (f) shall not be obscene or contain pornography; (g) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate our Website or portal or any part thereof; (h) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and (i) shall not link directly or indirectly to or include descriptions of goods or services that are prohibited under these Terms.

Data Privacy and Data Protection: We process information about you in accordance with our privacy policy and cookies (“Privacy Policy and Cookies”), a copy of which can be found at: Privacy Policy and Cookies . By using our Website and/or portal you consent to such processing.

Links to other Websites: Links to third party websites on this Website are provided solely as a convenience to you. If you use these links, you will leave this Website. TSI has not reviewed all of these third party websites and does not control and is not responsible for any of these websites or their content. TSI does not endorse or make any warranties or representations about the other websites, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do this entirely at your own risk.

Linking to Our Website: You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice.

Social Media: While TSI has official profiles on a number of social networks, this does not mean that TSI endorses their products or services. If you cannot access the social network, it is not the responsibility of TSI.

Forum use: Where you or any other person make use of any feature that allows uploading of content, information or opinions to the Website (“Material”) TSI does not guarantee the reliability, completeness, accuracy, timeliness or up-to-date-ness of the Material presented on the discussion board. Any Material is published “as is”, and does not represent the official views and opinions of TSI. By submitting or uploading any Material on the Website you grant TSI the copyright of the Material.

You are entirely responsible and liable for all Material posted or uploaded to the Website. Listed below are some, though not all, violations which may result in TSI deleting Material. You agree not to do any of the following actions while posting to TSI: (a) harass, threaten, embarrass or slander any person or entity; (b) transmit via TSI any information, data, text, files, links, software, chat, communication or other materials that TSI considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable; (c) impersonate any business or person, living or dead, famous or not yet so; (d) disrupt the normal flow of dialogue in the discussion board or otherwise act in a manner that negatively affects other users; (e) post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation; and (f) intentionally or unintentionally violate any laws. TSI shall have the right, but not the responsibility, to remove any Material which is deemed in TSI’s sole discretion harmful, offensive, or otherwise in violation of any laws. You will indemnify us for any breach of this provision.

Disclaimer: THE MATERIALS AND SERVICES PROVIDED AT THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. TSI further does not warrant the accuracy and completeness of the materials or services at this Website. TSI may make changes to the materials and services at this Website, or to the products and prices described in them, at any time without notice. The materials and services at this Website may be out of date and TSI makes no commitment to update the materials and services at this Website. Information published at this Website may refer to products, programs or services that are not available in your country. Consult your local TSI business contact for information regarding the products, programs and services that may be available to you.

Limitation of Liability: IN NO EVENT WILL TSI, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS WEBSITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. NOTHING IN THIS AGREEMENT SHALL EXCLUDE THE LIABILITY OF TSI FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE OR FROM THAT OF ITS SERVANTS, AGENTS OR EMPLOYEES OR FOR FRAUDULENT MISREPRESENTATION OR ANY OTHER LIABILITY WHICH IT IS PROHIBITED FROM EXCLUDING BY LAW. TO THE EXTENT THAT TSI MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF TSI’S LIABILITY SHALL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.

No Agency: You and TSI are independent contractors, and no agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.
Admissibility in Legal Proceedings: A printed version of these Terms shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Applicable Laws: This Website and the portal are administered by TSI from its registered office which is in the United Kingdom. TSI makes no representation that materials or services at this Website are appropriate or available for use outside the United Kingdom. If you choose to access this Website and/or the portal from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms and the Privacy Policy will be governed by and construed in accordance with laws of England and Wales and, by accessing this Website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales.

General: TSI may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website.

TSI would like to welcome all our new clients and look forward to a long and successful partnership now and into the future.

Fax to Email provides small businesses with a confidential, efficient and green fax to email solution on either existing or ported Geographic (01, 02, 03) and Non Geographic Numbers (0844, 0871).

Along with a choice of numbers and the ability to move costly existing fax machines to this service, you will also benefit from an online management portal…Read more by clicking here

Find out the Latest News, Breaking News and Activities in and around Telecom Solutions International. For information please click here.

Fibre Optic Cable is being installed from the telephone exchange to the street side telephone cabinet and is used to deliver communications such as broadband, digital TV and telephone. Fibre Optic cable is able to offer much faster speeds than copper wire, and much more bandwidth than copper wires are able to cope with which is why Fibre Broadband is the future to next generation broadband.

• Fibre broadband is our latest addition to our business broadband range of services, offering download speeds of up to 80Mb, as well as new faster upload rates of up to 10Mb with our standard product and up to 20Mb with Fibre Plus.
• With such high upload and download speeds you can send large documents, upload to FTP sites and generally do more, twice as fast. You can easily run multiple applications simultaneously without slowing your work down. You can also ensure your data is backed up instantly.
• In addition to the new higher speeds of fibre broadband, our service also includes business prioritisation of traffic which means that during busy hours, 90% of the time the throughput should not be lower than 26Mb.
• Minimum line download speed of 35Mpbs
• File download and upload in seconds (quicker back-up, etc)
• No delay in bringing up Internet pages
• Lower call costs by taking advantage of VoIP delivered over Fibre
• Starting from only £29.99 per month
• The use of multi-media and conferencing facilities will improve with higher download and upload speeds as will the use of live (legal) streaming services

Find out if you’re in a FTTC area now

Enquiries

CONTACT US

Please e-mail sales@tsigroup.co.uk or freephone: 0800 027 44 22.