Call Features

Incoming calls are critical to the success of your business and today’s consumer has very high expectations of customer service. You just can’t afford to be out of reach, to have calls go unanswered, dropped or directed to the wrong person. That one call you’ve missed might be that one big contract you wanted?

TSi’s Call Management service gives you complete control over incoming calls. Automatically answer, manage and route them based on criteria that you define. Without expensive hardware to buy or maintain, you sound more professional and stay better connected to your customers, regardless of your location. With Call Management, you can take back control today and ensure the very best customer interaction with all incoming calls.

Have complete control on your incoming calls with TSi’s communication service. Benefit from the many features it has to offer including Call Whisper, Call Transfer, Call Waiting, Caller Display, Call Hold, Call Block and Click-to-call.

In addition to these services remember we can also offer:

Call Diversion                      Calling Line Identity (CLI)

3 Way Calling                      Aux Working.

Ring Back                             Reminder Call

For further information, enquiries or advice, please e-mail sales@tsigroup.co.uk or freephone 08000 27 44 22.